Legal

Last updated: May 23, 2026

RAFT

Terms of Use

1. Services and accounts

RAFT provides image generation, video generation, media management, workspace collaboration, membership credits, and related creative tools. You are responsible for keeping your account information accurate and for activity under your account.

You may not transfer, rent, share, or misuse your account, or bypass login, billing, credit, access-control, or security systems.

2. User content and outputs

You retain rights to prompts, images, videos, reference materials, and other content you upload. You grant RAFT the permissions needed to store, process, transmit, display, and generate content as part of the service.

You are responsible for having the rights and permissions needed for your uploads. Do not upload content that infringes copyright, publicity, privacy, trademark, or other rights.

Outputs may depend on models, third-party APIs, prompts, references, and system limits. You are responsible for reviewing outputs before commercial use, publication, advertising, resale, or other use.

3. Prohibited conduct

Do not use RAFT to create, upload, or distribute illegal, fraudulent, harassing, hateful, exploitative, impersonating, privacy-invasive, malicious, phishing, spam, or public-safety-threatening content.

Do not scrape, reverse engineer, stress test, interfere with, bypass rate limits, or abuse platform resources through automation.

Do not impersonate others or create sensitive, deceptive, or harmful depictions of identifiable people without proper authorization.

4. Credits, membership, and payments

Some features require credits or membership. Prices, credit costs, membership benefits, and renewal rules are shown in the product and may change as model costs, providers, or operations change.

Unless required by law or expressly stated by RAFT, consumed credits, tasks already in processing, custom services, and credit packs are generally non-refundable.

If a payment provider, model provider, or network issue causes a failed task, RAFT will make reasonable efforts to restore the task, compensate credits, or provide a retry path based on actual task status.

5. Third-party services

RAFT may use third-party models, storage, payment, analytics, email, and infrastructure services. Certain requests, assets, and generation parameters may be sent to those services to complete tasks.

Third-party services may have their own terms, privacy policies, content policies, regional limits, and availability constraints. RAFT does not guarantee that third-party services will always be available or return expected results.

6. Changes and termination

RAFT may modify, suspend, or discontinue features for security, compliance, provider, cost, product, or technical reasons.

If you violate these Terms, RAFT may limit generation, freeze tasks, remove content, reverse abnormal credits, suspend, or terminate your account.

7. Disclaimers and limitation of liability

RAFT is provided as is. We do not guarantee that outputs will be accurate, stable, error-free, uninterrupted, fit for a particular purpose, or accepted by third-party platforms.

To the maximum extent allowed by law, RAFT is not liable for indirect damages, lost profits, business interruption, data loss, third-party claims, or consequences caused by model outputs.

8. Updates

We may update these Terms from time to time. Material changes may be communicated through the product, this page, or other reasonable means. Continuing to use RAFT means you accept the updated Terms.

RAFT

Privacy Policy

1. Information we collect

Account information: email, username, avatar, login state, membership tier, credit balance, and preferences.

Creative content: prompts, uploads, reference images, reference videos, outputs, project boards, workspace assets, task status, and generation parameter snapshots.

Usage and device information: pages visited, actions, task history, error logs, IP address, browser, device, language, timestamps, and cookies.

Payment information: order status, membership plans, credit packs, payment provider transaction identifiers. Full card or payment account details are typically processed by the payment provider.

2. How we use information

We use information to create and maintain accounts, verify login, process generation tasks, save projects and workspaces, calculate credits, provide membership benefits, send verification emails, and handle support feedback.

We also use information to improve model routing, debug errors, improve reliability, prevent abuse, protect accounts, comply with law, and enforce our Terms.

With your consent or where allowed by law, we may send product updates, service notices, billing notices, and important policy changes.

3. Sharing

We share necessary information with providers that help operate RAFT, including model APIs, cloud storage, payment processors, email providers, databases, logging, and hosting services.

We may disclose information when required by law, to protect RAFT and users, resolve disputes, enforce terms, or as part of a corporate reorganization or business transfer.

RAFT does not sell your personal information without your authorization.

4. Retention

We retain data as long as needed to provide the service, meet legal obligations, resolve disputes, prevent abuse, and maintain security.

After you delete an account, project, or asset, related information may remain for a reasonable period in backups, logs, caches, audit records, or third-party systems.

5. Security

We use reasonable technical and organizational measures to protect data, including access controls, encrypted transport, permission separation, and monitoring. No internet service can be guaranteed absolutely secure.

6. Your choices and rights

You can update your username, avatar, language preference, email, and password from account settings. You may also request access, correction, export, or deletion of personal information related to your account.

You can manage cookies in your browser settings. Disabling cookies may affect login, language preference, and parts of the studio.

7. Minors

RAFT is not intended for users below the digital age of consent in their region. If we learn that a minor used the service without appropriate consent, we may delete the account and related data.

8. Contact and updates

If you have privacy or data questions, contact RAFT through in-product feedback or official support channels. When this Privacy Policy changes, we will update this page and notify you where appropriate.